Should startups use the case method to evaluate candidates?

I’m trying to hire a VP of People and find that the interview process is a poor way to evaluate candidates for this role. Everything seems so subjective. How can we add rigor and objectivity to the hiring process for such a senior person, in a role as broad as human resources?

A case interview is a job interview in which the applicant is given a question, situation, problem or challenge and asked to resolve the situation. The case is often a business situation or a business case that the interviewer has worked on in real life.

After the applicant is given information about the case, the applicant is expected to ask the interviewer logical questions that will help the applicant understand the situation, probe deeper into relevant areas, gather pertinent information and arrive at a solution or recommendation for the question or situation at hand.

Case interviews are mostly used in hiring for management consulting and investment banking jobs. Consulting firms use case interviews to evaluate candidate’s analytical ability and problem-solving skills; they are not looking for a “correct” answer but for an understanding of how the applicant thinks and how the applicant approaches problems.

Questions are generally ambiguous and require interviewees to ask questions or make assumptions to make a reasonable, supported argument to their solutions. Candidates are expected to demonstrate reasoning rather than to produce the exact answer.

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