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Social media sites by definition involve user generated content. In some cases, like Youtube comments or Chatroulette, that makes for some unpleasant behavior. In other cases, like Pinterest and Quora, the better angels of our nature win out. The difference comes down to user culture. I wrote a guest post over at Forbes about how the user culture of social media sites determines whether you good good behavior or bad behavior. Check it out.

5 Responses to Why are Youtube comments full of bile when Quora is such a clean, well-lit place?

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